Frankfurt Airport Honored as “Best Airport in Europe” by Business Traveller Poland magazine
Readers of the renowned Business Traveller Poland trade publication have chosen Frankfurt Airport (FRA) as the “Best Airport in Europe” for the second time. Winfried Hartmann, Fraport AG’s head of sales and customer services, graciously accepted the award in Warsaw, Poland, on January 15, 2015. The Business Traveller Poland Awards have been held since 2013. To choose the winners, the magazine surveyed business travelers and travel managers of Polish companies about their travel experiences and asked them to vote for the best service providers in various categories.
“We are delighted to have won. Being chosen by business travelers from our neighboring country of Poland means a lot to us. It shows that we are on the right track with our services, and our service levels,” said Hartmann after receiving the award. Frankfurt Airport launched its “Great to have you here!” service quality program several years ago to give passengers and visitors an even more enjoyable and interesting experience at Germany’s largest aviation hub. Services introduced as part of the program include “Fast Lanes” at the security checkpoints, automated checks, free Wi-Fi, waiting areas with a lounge atmosphere and a huge range of top-quality shopping opportunities and food & beverage establishments. In 2014, Frankfurt Airport welcomed around 60 million passengers.